COVID-19 and Event Updates

Last updated September 23, 2020 at 9:00 am EDT

In conjunction with the statement of Chancellor Donde Plowman on March 11 concerning the University of Tennessee’s actions in regard to COVID-19, Thompson-Boling Arena will suspend all event activity from Saturday, March 14 through the end of July, 2020. 

As Chancellor Plowman stated, "this is to protect the well-being of those on our campus and to do our part to protect the health of our broader community and those who may be especially vulnerable to this virus."  In addition to this closure, individual events in upcoming months may be modifying and adjusting their schedule and we encourage you to check our website frequently.  We look forward to the time frame when we again can invite everyone back to our facility to enjoy our events and activities.

Events Currently Affected:
Smoky Mountain Winterfest, March 13-15 (canceled)

FIRST Robotics, March 25-28 (canceled) 

Science Fair, March 31 – April 2 (canceled)

Monster Jam, April 4-5 (canceled – all tickets will be automatically refunded, no need to do anything.)

OVO by Cirque du Soleil, April 15-19 (canceled – all tickets will be automatically refunded, no need to do anything.)

Foo Fighters, April 20: rescheduled date is October 9, 2020.  (canceled – all tickets will be automatically refunded, no need to do anything.) 

Lynyrd Skynyrd, September 3, 2020 (canceled – all tickets will be automatically refunded, no need to do anything.)  

University of Tennessee Spring Commencement (canceled)

Pellissippi State Community College Spring Commencement (canceled)

Knox, Blount, and Anderson County High School Commencements, May 17-24 (canceled - please check with individual schools for alternate arrangements)

Elton John, June 6: rescheduled date is April 8, 2022.  Your ticket will be honored for the rescheduled date.  For any further ticket inquiries, please contact Knoxville Tickets at 865-656-4444.  There will be a refund window from September 23 to October 23, 2020 if you are unable to attend the rescheduled date.  Refunds may only be requested during that time by calling the Knoxville Tickets phone center.  Please note, tickets purchased after the rescheduled date was announced will not be eligible for a refund.

Lady Antebellum, September 9 (canceled - no need to do anything as this show had not been on-sale prior to canceling)

Def Leppard & ZZ Top, September 25, 2020 (canceled – all tickets will be automatically refunded, no need to do anything.) 

Chris Stapleton, October 1: rescheduled date is September 23, 2021.  Your ticket will be honored for the rescheduled date.  For any further ticket inquiries, please contact Knoxville Tickets at 865-656-4444.  There will be a refund window from May 18 to June 16, 2020 if you are unable to attend the rescheduled date.  Refunds may only be requested during that time by calling the Knoxville Tickets phone center.  Please note, tickets purchased after the rescheduled date was announced will not be eligible for a refund.

 

For more information on the University of Tennessee and COVID-19, click here.

 

***Beginning Monday, April 6, the Arena Management Office will only be staffed on Monday, Wednesday, and Friday from 10:00 am to 2:00 pm EDT.  Contact information is listed below for management personnel in the event you needed to reach someone.  Please note, email is the best way to contact each person.

Name Office Number Email
Tim Reese 865-974-3673 treese@utk.edu
Brian Clark 865-974-8649 bclark4@utk.edu
Robbie Henry 865-974-0053 robbio@utk.edu
Elizabeth Morrow 865-974-0034 emorrow1@utk.edu
General Inquiries   tbarena@utk.edu
Athletic Tickets   volstix@utk.edu

For concerts and special events ticket purchases, please visit Knoxville Tickets.  

For Tennessee Athletics ticket purchases, please visit All Vols.