ADA Information

Thompson-Boling Arena is committed to making events accessible to all guests, and we offer a number of services in order to fulfill this commitment.  Our staff will be happy to assist you with ushering, easy-access seating, emergency medical assistance/first aid, and a variety of additional services.  For assistance at any time, please call us at 865-974-0953, or visit our Customer Service window during events located on the main concourse inside of Thompson-Boling Arena at Gate E.  Please notify us as early as possible with any accessibility requests so that we may prepare for your arrival.


Accessible Restrooms:
Accessible Restrooms are located throughout Thompson-Boling Arena.  Restrooms are accessible in accordance with the Americans with Disabilities Act.  There are also Accessible Family Restrooms located throughout the Arena.

Accessible Seating:
Accessible seating is located throughout the facility in accordance with the Americans with Disabilities Act.  Accessible seating is available on a first-come, first-served basis when ordering tickets.

Animals are not permitted in the Thompson-Boling Arena.  Exceptions include service animals compliant with the Americans with Disabilities Act.

Assisted Listening Devices:
Assisted Listening Devices are available upon request from the Arena Management Office.  A Photo ID is required as collateral for using the assisted listening device.  The ID will be exchanged back for the device upon return.

Parking for those with disabilities is available in each of the parking lots surrounding Thompson-Boling Arena.  The spaces are limited and available on a first-come, first-served basis.

Sign Language Interpreters:
Sign Language interpreters are available upon request.  Interpreters must be requested two weeks prior to the event.  To request a sign language interpreter, please call the Arena Management Office at 865-974-0953.

For additional information please call 865-974-0953.