Thompson-Boling Arena Building Policies
Clear Bag Policy:
Thompson-Boling Arena operates with a clear bag policy and stadium security regulations limit patrons to one clear plastic bag no larger than 12 inches by 6 inches by 12 inches or a one-gallon, clear, resealable plastic storage bag per person.
Fans will also be allowed a small clutch purse not to exceed 4.5 inches by 6.5 inches. Wallets must also conform to this size requirement.
No other bags will be allowed inside. All items, including clear bags and clutch purses, are subject to search at the gates. No items can be left or stored at the gates.
Medically necessary items must be searched. Diaper bags are not a medically necessary item. All diaper bag supplies should be carried in a clear bag.
Walk-through metal detectors are in place and operational at all arena entrances for all events. Patrons are encouraged to bring only necessary items with them in order to ensure a smooth and timely entry. Please allow additional time for entry.
The following items must be removed and placed in the bin prior to walking through the metal detectors: cellphone, camera, and other large metal objects.
The following items may remain on-person or in pockets: watch, jewelry, wallet, belt, jacket, shoes, and coins.
Smoking & Vaping Policy:
The University of Tennessee, Knoxville is a smoke-free campus. Smoking is prohibited in the Arena and on all University Property. This includes inhaling, exhaling, burning, or carrying any lighted cigar, cigarette (including an electronic cigarette or similar device), pipe, or other lighted tobacco product, in any manner or in any form by any guest or employee. This prohibition includes smoking in private vehicles when parked or operated on University Property. There are no designated smoking areas at Thompson-Boling Arena.
The Arena has a no re-entry policy.
Cameras and Audio/Video Equipment:
Video Equipment is prohibited for all Thompson-Boling Arena Events. Non-professional cameras are permitted for athletic events and for most graduation ceremonies. Camera polices vary on an event-by-event basis for concerts. Flash photography is not permitted.
If a guest requires first aid there are two First Aid Rooms located on the concourse behind Sections 115 and 127.
Lost and Found:
If you attended a Tennessee Athletics event and lost an item, please contact the Event Management office at 865-974-1205. If you attended a concert or special event and lost an item, please contact the Arena Management office at 865-974-0953.
Alcohol is prohibited in all areas of the Thompson-Boling Arena.
Items NOT Permitted in the Thompson-Boling Arena:
no aerosol cans
no alcoholic beverages
no illegal drugs
no animals (except certified service dogs for disabled)
no beach balls or other inflatables
no bota bags
no wine skins
no noise makers
no recording devices*
no glass bottles
no aluminum cans
no thermos containers
no laser pointers
no outside food or beverages (unless needed for medical purposes - must be checked at Gate D)
no roller blades
no sticks or clubs
no folding chairs
no water bottles/mugs
no baby strollers
no laptop computers
no open umbrellas
no knives or bladed devices of any length
* Camera/Recording Device policy varies per event. Please contact us for more information at 865-974-0953.